Need help with TimetoPay? You'll find answers to common questions below. If you're still stuck, email us — we're happy to help.
Getting Started
- Scan a receipt — tap Scan, point your camera at a receipt (or upload a photo), and the app reads the items and prices automatically.
- Review & save — check the extracted items, make any edits, and save. The store and items are added to your history.
- Track & shop — see price history in Analytics, and use the Shopping List and Browse Catalog to plan your next trip at the best price.
Frequently Asked Questions
How does receipt scanning work?
The app uses AI to read your receipt photo and pull out each item, its price, the store, and the date — so you don't have to type anything.
How are prices tracked?
Every time you scan a receipt, the app records what each item cost and where. Over time it shows you the lowest, average, and highest price, and which store is cheapest.
How do I build my shopping list?
Items you buy regularly are added automatically, and you can add anything from Browse Catalog. Export a printable list grouped by store from the Shopping List tab.
How do I reset my password?
On the sign-in screen, tap "Forgot password?" to receive a reset code by email and set a new password.
How much does TimetoPay cost?
Nothing. Every feature is free — AI receipt scanning, price history, the shopping list, analytics, all of it. There is no subscription, no trial and no premium tier, and we never ask for a card.
How do I delete my data or account?
You can delete individual items, receipts, and stores in the app. To delete your entire account and all data, email us at the address below.
Does the camera work on the web?
Receipt capture by camera is available in the mobile app. On the web, you can upload a receipt photo instead.
Someone posted something inappropriate on the community board
Tap the ⋯ menu on any post or reply and choose Report. Reported content goes to a moderator for review, and we remove anything that breaks the rules. You can also choose Block to stop seeing anything from that person — blocking takes effect immediately and only affects what you see.
Contact Us
Still need help? Email support@5to9shopping.com and we'll get back to you.